The SeeOne Philosophy
"A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption of our work. He is the purpose of it.
He is not an outsider of our business. He is part of it.
We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to do so."
- Mahatma Gandhi -
The above concept is at the base of the SeeOne Customer Service philosophy:
The pursuit of customer satisfaction, continuous technical support, prompt service and qualified and the heavy truth that an order starts only after the installation and testing, are concepts assimilated by all the SeeOne staff.
SeeOne ensures the best effort professionalism and high level assistance in any service related to the supply:
- Training and course,
- After sale support on site.
SeeOne in force of a dedicated team of engineers is able to guarantee any kind of service.
The remote assistance, with a dedicated task, ensures an immediate help to fix a problem or to support for special job settings.
Special "Agreements of planned assistance" for extra warranties are available in order to maintain the system at the top of the efficiency and the state of the art of the technologies.